Phc News E Edition Page 4

BUSINESS RESOURCES + TOOLS 30 Ellen Rohr File and find it again? 34 Steve Smith Why smart meters aren't so smart MECHANICAL CONTRACTING 42 Becoming the plumber's plumber Rise from one-man service company to 20-man trenchless specialization 52 Sean McCormack ServiceTitan HYDRONICS 58 Case study Noritz solutions for water heating 62 Dan Foley Steam renovation GREEN SYSTEMS 68 Bristol Stickney Hydronic retrofit in Beaver, Alaska 74 Max Rohr Real-time results 78 Jay Egg Geothermal in tight spaces PLUMBING 82 Q&A with Saniflo CEO speaks on why the company is bringing European innovations to the U.S. market 86 Richard DiToma Address your fear with common sense CONTENTS SEPT 2015 G U A R A N T E E D F O R L I F E Valves, fittings, water lines, & stops w/ fully removable push-on connection to Copper , CPVC or PEX DZR brass construction EPDM O-Rings and S.S. Grip Rings Removal tool included with each valve PEX inserts included with products up to 1 " Individual and bulk packaging programs available Certified to ASSE 1061 & NSF/ANSI 61 & 372 EVERYTHING YOU NEED TO WORK SMARTER THE BEST PUSH CONNECT PROGRAM JUST GOT BETTER LEARN MORE: www.webstonevalves.com/proconnect (800) 225-9529 NEW TAP-A-LINE KIT ADD A NEW SUPPLY LINE IN JUST MINUTES FITTINGS NOW AVAILABLE IN SIZES UP TO 2" e MORE CONTENTS ON p 6 COVER STORY Zoom Drain and Sewer Welcoming a new franchise to the industry p 18 www.phcnews.com

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